Close all the windows then test the email by sending an email from / to your email address (eg:Ĭomes up and asks for your password, put it in then. Step 5 - Make sure Authentication is set to Use Incoming Server Info then click OK. You continue having problems, try these settings instead (use Port 110 for Incoming if your email is set as POP) Router/firewall/office network, the SSL settings above don't work. NOTE: On rare occasions, due to some network settings on your ( 5) Add the correct port numbers (Incoming IMAP 993 or POP 995, Outgoing 465) ( 4) Make sure both boxes are ticked (leave "Always use secure password" unticked) ( 3 ) Incoming and Outgoing server should be the same Re-add the password if your email still fails after checking the other ( 2) If your password is in there, keep it as it is. ( 1) The Email Address and Username should both show the full email address Step 2 - Select the account you want to fix Other than the username (Email Address) and password, all settings will be exactly the same for all email accounts on the same domain.ī) If you're unsure what your email password is, click here for a guide on how to change it Click the eye button in the Password section to see a preview of your password. Click here for a guide on finding your correct email settings. Expand the Advanced Options and then select ‘ Let’s repair my account manually. The email settings so you can go through and fix everything up.Ī) Make sure you have the correct email settings for your account. If your email account has stopped working, an update or crash may
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